Discovery and Framing: How to create successful products and services

Date and Time for this Past Event

• Thursday, Feb 28, 2019  1 pm - 3:30 pm

Location

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Event Cost

$50

Details

The Business Expert Series continues by taking a Deeper Dive into Discovery and Framing: How to create successful products and services on Thursday, February 28, 2019, at the WSU-Rochester Broadway location. In all sectors of business, leaders and innovators are called upon to empathize with and cater to customer needs – the question becomes: how is this best accomplished? This workshop has been designed to help professionals across industries create their ideal “user experience”: client/patient/customer experience through products, services and software. Join Ahmed Makkawy, User-Experience Evangelist, for a Deep Dive into an incredible framework that will help you innovate within your organization. By developing an in-depth understanding of the Discovery and Framing phase of project management, you will be well equipped to solve complex design tasks. This method is the secret behind some of the best products and services on the market, and we’ll help you employ it on your teams and projects! The workshop offers WSU Continuing Education Units (CEUs): 2.5 clock hours/0.25 CEUs